The dos and don’ts in preventing and correcting workplace conflict are explored in this session. Hear about the most common mistakes even well intentioned employers make when cross cultural communications are ignored. Bring your questions. We will look at Nonverbal communication, Kinesics, Chromatics, and Proxemics.
Joe Bontke is the outreach manager and ombudsman for the Houston District office of U.S. Equal Employment Opportunity Commission. Joe has been in the field of Human Resources & Civil Rights for the past 27 years and has experience in employment law and adult education. With a Bachelor's in Philosophy and a Masters in Education, he has been a Human Resources Director, a Training Coordinator for the American Disabilities Act (ADA) Technical Assistance Center for Federal Region VI, was appointed as Assistant Professor at Baylor College of Medicine and has been named Chair of the Governors’ Committee for People with Disabilities by Governor Rick Perry and recently commissioned an honorary Admiral in the Texas Navy. Using his entertaining style, Joe has educated groups throughout the country and most recently, his work at the EEOC has enabled him to empower employers and employees with the understanding they need to work effectively at their jobs. Joe's philosophy of education is - that 90% is knowing where to find the information ... when you need it.
Meal Option: Chicken or Sausage, salad, mac and cheese